Privacy Policy

Effective Date: January 1, 2025

At Alabama Pest Solutions, we respect your privacy and want you to feel confident when you visit our website or call us for help. This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe. It applies to our website and to the services we provide across Alabama. If you have questions after reading this, just give us a call - we're happy to walk you through it.

Information We Collect

When you contact us for pest control service, we collect the information we need to schedule your visit and do the job right. That includes your name, phone number, email address, and the service address where you need us.

If you call or fill out a form on our website, we may also collect details about the pest problem you're dealing with, such as the type of pest, where you've seen it, and how long it's been going on.

Like most websites, we automatically collect some technical information when you browse. This can include your IP address, browser type, device type, and the pages you visit on our site.

How We Use Information

We use your information to schedule your service, send a technician to the right address, and follow up after the job to make sure the problem is solved.

We also use your contact details to answer questions, provide estimates, send appointment reminders, and share service updates.

From time to time, we may use your information to send you offers or tips related to pest control. You can opt out of those messages at any time by letting us know.

Cookies and Tracking

Our website uses cookies and similar technologies to help the site work properly and to understand how visitors use it. Cookies are small files stored on your device that remember your preferences and improve your browsing experience.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as smoothly, but you can still call us at 877-729-2528 to get help.

Analytics and Third-Party Tools

We use third-party analytics tools, such as Google Analytics, to see how people find and use our website. These tools collect information like pages visited, time on site, and general location. This data is aggregated and does not identify you personally.

We may also use third-party services for scheduling, email, or customer communication. These providers only access your information to perform tasks on our behalf and are required to protect it.

Data Sharing and Disclosure

We do not sell your personal information. We share it only when needed to run our business and serve you.

We may share your information with trusted service providers who help us with scheduling, payment processing, email delivery, or website analytics. These partners are bound by contracts to keep your information confidential.

We may also disclose information if required by law, to protect our rights or safety, or as part of a business transfer such as a merger or sale of assets.

Data Retention

We keep your information for as long as we need it to provide service, maintain your account, and meet legal or tax requirements. When we no longer need it, we securely delete or destroy it.

If you ask us to delete your information, we will do so unless we are required to keep it for legal reasons.

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure systems, limited access for employees who need it, and regular reviews of our practices.

No method of transmission over the internet is completely secure, but we work hard to safeguard what you share with us. If you ever have a concern about your data, call us right away.

User Rights

You have the right to ask what personal information we have about you, to correct anything that's wrong, and to request that we delete it. You can also ask us to stop sending marketing messages.

To make a request, contact us using the phone number or email below. We'll respond promptly and help you take care of it.

Children's Privacy

Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we'll post the new version on this page with a new effective date.

We encourage you to review this page occasionally so you stay informed about how we protect your information.

Contact Information

If you have questions about this Privacy Policy or how we handle your information, we're here to help. Call us at 877-729-2528 or email us at info@alabamapestsolutions.com.

You can also reach us by mail at Alabama Pest Solutions, 123 Main Street, Alabama, AL 35004.

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